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In 2021, the COVID-19 pandemic made the legal sector adopt some form of technology and today, this adoption has become common. Even the LawtechUK programme, a government-backed initiative declared its new £ 4 million investment to support modernisation through the development of new technology like machine learning and data analytics tools. This programme was initiated in 2019 with an aim to transform the UK legal sector through technology, providing resources, programmes and courses to promote new ways of delivering and accessing legal services via digital solutions.
If we make an observation, the legal sector was always reluctant to adoption of technology, as performing via traditional ways seemed an appropriate way. Thus, now it seems that digitisation is progressing at a high and positive speed. But, in all reality, the ever-present and changing economic and societal challenges that dominate news headlines have been altering priorities. Various market analysts are of the view that this economic change will also have an effect on an organisation’s projects, migration plans, upgradation of software and more. But it stands certain that digital change is one such aspect which legal firms need to adopt and even after all economic changes or uncertain times, legal IT leaders will need to advocate towards this change.
If we observe the past few years in relation to client expectations, a lot has changed. Consumer today operates in a digital world, which naturally means that they also expect legal firms to match up to this. If in any way legal firms cannot meet such expectations, it is likely that they will lose their potential clients and will also put stress on client relationships. The change in the consumer’s priorities is changing the role for legal IT leaders. They will not only have to focus on matching client expectations but will also be required to adopt digital tools to help manage workflow, facilitate work with clients and foster efficiency and security. While the same appears a bit daunting, it is rightful that firms use right tools and support in future-proofing their legal firms. Adopting technology is a long-term saving whose return are enticing for firms, and as early as firms adopt it, they will get more time to propel innovation forward.
Amongst the benefits that legal tech provides, efficiency in workflow and cybersecurity tops the list.
Document analysis, classification, contract reviews and basic client communication - this is a list of just some of the manual and drawn-out tasks that automation can tackle. Through activating automation, firms not only save heaps of time for value-adding activities, but assure accuracy and compliance. Furthermore, AI can dramatically increase efficiency; for example, it can look at previous data examples to apply rules to future events and situations. In addition, having access to a cloud database is also now a must-have. Workers and clients expect access anywhere, anytime. Not only does cloud migration embolden client relationships, but it can assist with talent retention, helping businesses to provide an array of flexible working options and opportunities.
Digital tools are not only revolutionising the way law firms function - data and technology is also being used to buffer up cybersecurity. The rise of cloud uptake is enabling this shift. Placing data on the cloud empowers companies to take advantage of a tech provider’s data encryption technology, something that is used widely and works so well in consumer tech.
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